PAYMENT
Our current payment options available are:
- Visa (Credit/Debit Card)
- Mastercard (Credit/Debit Card)
- COD (Cash on Delivery)
COD Terms & Conditions:
- Only CASH payments will be accepted.
- Strictly NO order cancellations. Kindly check your items upon receiving. In case of a return request due to a change of size or dislike of the product, the customer will have to contact BIGSHIPDUBAI for the Return procedures and fees.
- Courier will not accept returned items upon delivery.
COD Payment Instructions:
Kindly hand over your payment to the delivery person. We are not encouraging order cancellations upon delivery.
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SHIPPING RATES
STANDARD SHIPPING RATE
- 35.00 AED is the standard shipping fee on orders 150.00 AED and below
FREE SHIPPING
- The customer is eligible for free shipping on orders above 150.00 AED.
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SHIPPING POLICY
- Once your return is received, inspected and prove that the fault is not on us, the return shipping fee will be deducted from the refund.
REFUND
- Shipping and handling are non-refundable.
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DELIVERY
- NEXT DAY DELIVERY (after the order has been confirmed)
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OTHERS
- BIGSHIPDUBAI will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple transactions may result in multiple postings to the cardholder’s monthly statement.·